Faq
Welcome to Hey Captains FAQ. Maybe we have already answered your question - if not you are always welcome to leave a message.
Yes - for rainy and cold days we have a convertible roof and blankets we use to keep you warm.
No, we don't accept any form of party cruises, excessive drinking, loud music, or bachelor parties.
As a standard our tours are in English to accommodate the high number of international guests.
We have 3 types of tours. See them here
You can see tour options and prices here
Children are generally full price as they take up a seat. Only exception to this is infants below 1 year which are free of charge and for them you don't need to buy a ticket.
Yes, if you choose "private boat" in the booking bar you will get the boat to yourself. There is room for up to 12 passengers. Book here.
You need to be at the pier 10 minutes prior to the tour start.
No, all our boats are the same type and they fit a max of 12. We do however, arrange multiple boats departing at the same time to accommodate larger groups. Fill out this form here.
If your group is more than 12 people we can arrange to have multiple boats departing at the same time. Say for example that you are a group of 20 we will arrange 2 boats. We often do this and it works very well and it can also be arranged with tailored departure and arrival spots. Fill out this request form here.
Yes if you book a private boat we have the option of changing the pick-up and drop-off location. There is an extra charge depending on where it is in the harbor. Write to us to hear more.
We don't allow own drinks on any tours.
Regarding food this requires a special approval from us beforehand. Please leave us a message.
Read about our boat tours here
Need more info?
Go back to → Copenhagen Canal Tour
